"The Comprehensive Primary Care initiative has been a complex journey that Taconic has helped me navigate for the past year. Each and every person I have dealt with from Taconic has been knowledgeable, helpful, thorough and diligent in their responses. Furthermore, I have used the Embedded Case Manager services and it has been invaluable in my CPC work. I am extremely pleased with all of their services."
Thomas R.Castiglia, MD, FAAFP
Family Medicine of Pawling, PLLC
"Having been involved in all aspects of the programs that have been produced by Taconic Professional Resources, I am very comfortable in giving the highest recommendations.
"The PCMH program that was put together initially In the 2006-2007 time frame was a great start to the program. As this program evolved into a multi-stakeholder collaborative, Taconic and its staff were invaluable in assisting with helping our small practice to achieve the goals of NCQA patient-centered medical home recognition in 2008, and again in 2011 with new criteria. In fact, the 2011 criteria was achieved with distinction.
"Having been involved in the case manager program since its initial trial, the program has continued to develop, helping us to achieve and provide higher-quality, better care for our sickest patients.
"The team members have developed through Taconic as well. It takes a strong organization and strong leadership to understand how to continue to improve the quality of your product and staff.
"I feel that the relationship with Taconic, the case management program and our medical home project have all been a collaborative and joint effort where we were able to first fully participate, and then reap the benefits of that participation in the program. The programs don't necessarily do the work for you, but they certainly give you the tools to be able to accomplish that work.
"Taconic has met my needs and my practice's needs to help the practice transform to the current state, and I look forward to the continued relationship and benefits from this relationship."
Eugene P Heslin, MD
Bridge Street Family Medicine